The Central Services Unit Safeguards Specialist will be responsible for registering, tracking, addressing, and resolving any grievances raised by individuals or groups. Grievances may be submitted to the WISTLE Project through the following channels:
Complaints may be submitted via email to the Environmental and Social Safeguards Specialist, Michael McIntyre, at:
- This email address is being protected from spambots. You need JavaScript enabled to view it.
- This email address is being protected from spambots. You need JavaScript enabled to view it.
Written Correspondence
Complaints may be submitted in writing and addressed to:
Project Coordinator
Windward Islands Sector Transformation for Learning Enhancement (WISTLE) Project
Ministry of Education, Human Resource Planning, Vocational Training and National Excellence
2nd Floor, Government Headquarters
Kennedy Avenue
Roseau
Commonwealth of Dominica
Phone/WhatsApp
Complainants may contact the WISTLE/PIU office via telephone or WhatsApp at: +1767 275 1950.
In Person
Complaints may be submitted in person at the WISTLE/PIU Office located on the 2nd Floor, Government Headquarters, Roseau, Dominica, where complainants may complete and submit a grievance form.
Drop-Boxes
Drop-boxes for the submission of grievances will be made available at designated locations. The locations will be identified and communicated soon.
Anonymous Complaints
Anonymous complaints are accepted through all the channels listed above. Complainants may submit grievances without providing personal contact information.
Online Submission
Follow this link to access the WISTLE Grievance Redress Mechanism (GRM): https://projectfeedback.dominica.gov.dm/.
Posted: 21/05/2026